Terex Port Solutions Presents its “One Face to the Customer Approach”
Terex Port Solutions (TPS) has launched a new website that presents its “one face to the customer approach” on the internet. As of now, customers can gain an integrated overview of the portfolio of the leading full-range supplier of port technology at www.terexportsolutions.com. The new website intentionally focuses on a clearly arranged and easily accessible structure that mirrors the principle of customer focus of TPS, which is also reflected in the company’s sales and services structure based on go-to experts.
Website presents complete portfolio for everything “across the port”
On the website, the three sections of products, solutions and services take center stage. Here customers find the complete range of Terex and Terex Gottwald products, which covers not only all types of cargo but also all aspects “across the port” thanks to the combination of machines, software and services. In terms of customer focus, the website can generate fast contact with the respective Terex go-to expert.
Clear online positioning as a full-range provider
Peter Klein, Senior Manager Marketing at Terex Port Solutions, sees TPS clearly positioned with the launch of the website on the internet: “With www.terexportsolutions.com we are now emphasising in virtual terms our leading role as a provider of integrated solutions for the ports of the world and offer our customers access to our comprehensive range around the clock.”
Entry and information portal with added value for customers
Klaus Peter Hoffmann, Vice President & Managing Director Terex Port Solutions, added that creating value for customers is the main objective associated with the new website: “The fact that we now, after joining our brands, have an integrated range is an advantage for our customers to whom we can now provide a clearly arranged presentation.” With a view to the principle of close cooperation with the customer, Hoffmann sees the new online presence as an entry and information portal: “Our aim is to facilitate direct contact, for this is the only way we can provide our customers with tailored solutions.”